Jan 15, 2019

As a car owner, you know that your vehicle needs periodic service to stay in top working order. That’s no big deal – but where should you take it to have the work performed? There are plenty of options available, of course, as you don’t have to drive far around the Ponderay area to find a few auto shops that would take your business. If at all possible, it’s nice to settle on one shop to do all of your maintenance and repair work, so you don’t have to shop around each and every time. At Taylor & Sons Chevrolet, we’d be happy to show you why having your car serviced at a dealership is the right way to go.

With this post, we are going to highlight a few of the many benefits that come with selecting a dealership for your service. When you are done reading, give us a call to set up your appointment!

The Right Knowledge and Experience

Experience is critical in the automotive service and repair business. When you turn your vehicle over to a technician for service, you want to know that the individual working on your car or truck is fully prepared to handle the task at hand. Fortunately, when you pick a dealership for your service, that is exactly what you should find.

The first step here is training. When you work with a dealership, you can rest assured that the technicians employed at that dealership have been specifically trained to work on the kinds of vehicles that business specializes in selling. For instance, here at Taylor & Sons Chevrolet, you can be sure that our team of technicians knows how to work on all of the various Chevy models that roll into our garage.

As a result of being trained to work on specific types of vehicles, and as a result of working on those vehicles day after day, a technician working for a dealership is quickly going to become an expert on that kind of work. While a technician who works at a shop that services any kind of vehicle may only work on a particular make once in a while, someone working at a dealership gets regular practice with those cars and trucks. In the end, the benefit is obvious – you gain the peace of mind that comes with knowing the person working on your vehicle has the knowledge and experience necessary to get the job done.

Build a Relationship

Consistently bringing your vehicle to the same dealership for each service visit – and for any other repairs that may happen to be needed – is going to help the dealer get to know your car better. The entire history of the car will be right there for them to access each time you arrive, making it easier to watch for potential trouble spots, keep track of all the work that has been done, and more. If you value simplicity while still ensuring that your vehicle gets the care it needs, a dealership service department is the way to go.

Warranty Issues

If your vehicle runs into problems while still under warranty, you may find that it is easier to have the work completed by sticking with the dealership. The dealership service department will be familiar with the warranty process and should have no trouble telling you what is covered and how things will work from start to finish. Going elsewhere is only likely to complicate the picture, and complications are not what you are looking for at this time. When you buy your vehicle and obtain a warranty, ask specifically what is covered and what the process will look like when you bring the vehicle to the dealership service department for repairs. It’s good to understand these things in advance so you are prepared if they should arise.

The Right Parts

It may be the case that you can have your vehicle serviced or repaired at another shop which is able to offer cheaper parts for your car or truck. That’s great – at least at first. But, if you think about it for a moment, it might not feel like such a good deal in the end. After all, why is that shop able to offer you parts at such a low price? Most likely, it’s because those parts aren’t of a very high quality. If you want the right parts in your vehicle – the ones that were intended by the manufacturer to be used – you’ll stick with the dealership service department and the original equipment parts they offer.

It’s All in the Name

When you decide to visit a dealership for service, you are going to be working with a business that has a big brand name right out there on the front of the building. In our case, that name is ‘Chevrolet’. There is a certain expectation and standard that comes along with doing business under such a well-known banner. Typically, the service departments you find in dealerships are going to be held to a high standard because it is not going to be acceptable to put out sub-par work while representing a major brand. Independent auto shops don’t have this kind of pressure. Sure, they want to keep customers coming back, but there are a variety of ways to do that. Maybe a shop will compete on price, instead of quality, just opting to do the work for as little money as possible. Whatever the case, you might not know what to expect when you pick a private shop. With a dealership service department, on the other hand, there tend to be very few surprises.

If you make the decision to have your vehicle serviced at a dealership, your choice is Ponderay is easy – come see us at Taylor & Sons Chevrolet right away! With an experienced and friendly team ready to assist, you will be happy with the care your car receives from start to finish. If you have any questions about our service, or if you’d like to schedule an appointment, please feel free to contact us during business hours. Thanks for stopping by!